John D. Anderson

1856 Ringing Rock Road

Upper Black Eddy, PA 18972

(484) 201-8336

andersun16@gmail.com
https://www.linkedin.com/in/johnanderson16

Summary:  Creative, tech-savvy, business professional with excellent interpersonal skills, strong business acumen and successful accomplishments in sales and business development support, proposal management, marketing, technical writing, quality, and IT areas.  

·   Over 20 years of experience working with service providers in regulated technical industries including Pharma-Biotech, Clinical Trials, Food and Beverage, and Petrochemical.

·   Strong business acumen with a background in managing and coordinating internal business groups, technical writing, proposal management, SOW and budget creation, marketing collateral, business communications, account management activities, SOP generation.

·   Tech-savvy with strong IT background, quick to adapt to new software and processes at all levels within an organization.

·   Creative problem solver with unique ability to coordinate teams and translate complex concepts to others.
 

PROFESSIONAL EXPERIENCE

Jud Printing Company  March 2015 – Present  (Jud Printing Co. provides electronic form design, hard copy printing, and forms management services for healthcare and pharmaceutical clients.)

Business Development Manager

Responsible for developing and maintaining relationships with clients in the healthcare and pharmaceutical industries. Decipher RFPs, RFIs, and other inquiries to develop project execution strategies, budgets, and winning proposals.

·   Penetrate new clients and cultivate existing relationships with clients with projected sales of $250K revenue for 2016.

·   Grow service offerings through the design and management of forms management databases to better track client throughput of printed product.

·   Develop RFPs and quotes using effective sales strategies and win themes. 

·   Assisted in the development of complex budgeting tools (MS Excel) and final budget proposal formats.

 

Integrated Project Services (IPS)  2011 – 2014 (IPS is a leading provider of Technical Consulting, Design, Engineering, Construction, Project Controls, Commissioning and Qualification services for technically complex facilities worldwide.)              

Sr. Proposal Manager

Responsible for overseeing the development of winning proposals for all business opportunities in the pharmaceutical and biotechnology business sector.

·   Achieved a 40% win ratio and maintained 100% on-time submission rate. 

·   Developed effective win themes through collaboration with executive management and project delivery personnel.

·   Streamlined the proposal and BD process by creating and maintaining a repository for proposal templates and modular write-ups on unique technical capabilities and differentiators for use on company website and in proposals.

·   Focused sales and proposal messaging by attending client pre-bid meeting and project walk-throughs gaining better insight on project drivers and client hot buttons.

·   Oversaw the company project experience documentation and resume process ensuring current technologies and skills were up to date accessible.

·   Contributed to the development of a new corporate Style Guide used for all outward facing collateral and sales material and managed the alignment of sales and marketing material for consistent messaging

·   Formed and cultivated relationships with external and internal contacts regarding potential project/teaming opportunities and developed business opportunities including the accreditation processes including NJCEP (New Jersey Clean Energy Program) affiliation.

 

Consultant2010 – 2011   Freelance consulting on various pharmaceutical-related projects including knowledge management solutions, IT system rollouts, and entertainment branding and marketing.

CH2M HILL Lockwood Greene   1998 – 2009  (CH2M HILL is a global leader in engineering, procurement, construction, management and operations for government, civil, industrial and energy clients).

Business Development Account Manager (Promotion) 2008 – 2009  

Responsible for developing and maintaining multi-level business relationships with clients in the pharmaceutical, biotech, and food & beverage industries.

·   Penetrated new clients and cultivated multi-project relationships with clients averaging $12MM in revenue annually.

·   Successfully managed the sales effort for the largest pharmaceutical project the enterprise was ever awarded – a $350MM, federally funded cancer research facility.

·   Effectively led large, multi-level project sales teams within a Matrix style business environment through the execution of proposals, client meetings, presentations, and contract negotiations.

·   Served as business liaison for CH2M HILL’s European, Asian and Canadian business units establishing global account teams to provide single-source contact for clients wishing to do business internationally.

Proposal and Marketing Communications Manager (Promotion) 2003 – 2008   

Responsible for the day-to-day management of an eight-person production team consisting of marketing and proposal coordinators and graphic designers across three continents.

·   Achieved and maintained 100% on-time submission rate even with multiple simultaneous efforts in proposal center that produced over 100 large proposals and 50 Qualifications and RFI submissions per year.

·   Streamlined the proposal process via the development of a document control process allowing any business development document to be retrieved quickly for future use or adaptation in later collateral.

·   Tailored deliverables, and marketing collateral to identify key client issues and differentiators identified by Sales and Operations.

·   Managed the development of message, theme, and strategy for all trade show collateral.

·   Authored and/or ghost-wrote internal communications for upper management covering myriad topics ranging from organizational changes to strategic objectives.

·   Enhanced the proposal creation process by researching and developing several boilerplate proposal pieces highlighting various technologies and company’s ability to deliver this technology.

·   Increased communications consistency through single point management of proposals, internal communications, PowerPoint presentations, qualifications, executive summaries, and all other sales opportunity material.

·   Reduced response time to RFI’s and RFP’s through the creation of a project history database to consolidate all existing past-project information into one location.

IT Systems Manager (Promotion) 2000 – 2003

Responsible for supporting, maintaining, and monitoring all levels of IT infrastructure for 300 person engineering office including field engineering and construction sites.

·   Decreased system downtime by establishing server maintenance schedules and checklists for of all back office systems and implementing a fast-recovery backup plan. 

·   Increased overall productivity through the creation, development, and distribution of a popular, bi-monthly technical tip newsletter distributed to all enterprise employees.

·   Designed and installed complex multi-media conference room which included projection, KVM taps, wireless audio capability, flat panel displays, and smart board technology.

·   Diagnosed and repaired Level 1 and Level 2 software and hardware issues in busy IT Call Center servicing over 24,000 end users via phone and/or Remote Access.

·   Designed, installed, and maintained remote project jobsite networks including tie-ins to client’s network to facilitate 3D Model viewing and real-time progress reviews. 

·   Performed all Level II SharePoint management including site design, maintenance, and end-user training for multiple cross-department user groups.

·   Managed integration of Electronic Document Control System including vendor selection, planning, roll-out, and end user training which included implementation of large and small format scanner capturing workflow, thin client desktop document retrieval software.

·   Increased productivity by creating training material and trained employees across the enterprise on various new software rollouts and upgrades including Office 2003, MS Project, PC Docs, various CRM products, etc.

 

Quality Manager (Promotion) 2000 – 2001

Responsible for initiating and managing NJ and NY Office Quality System efforts including all ISO 9000 registration activities.

·   Developed department and ISO 9000 best practice procedures for New Jersey, New York, and San Juan offices; standardized deliverable document workflow.

·   Appointed Corporate Best Practices Group Leader for NJ, NY & San Juan, PR Offices

·   Arranged and maintained internal audit schedule and internal auditor training.

·   Administered office Corrective & Preventative Action activities and followed up on implementation.

Document Control Manager 1998 – 1999

Responsible for developing, staffing, and managing document control processes for all NJ, NY, and PR office document control efforts including all engineering deliverables and incoming vendor and client data.

 

·   Managed all document control staff and trained all new document control employees

·   Standardized the document control process in New Jersey, New York, and San Juan offices

·   Developed multi-site document database (MS Access) to allow monitoring of document status through multiple offices during construction phase of project.

·   Coordinated, set up and ran pilot PCDocs EDMS imaging system; implemented same system as electronic office master file.

·   Assisted in development of MS Access-based corporate document management database and implemented system in New Jersey, New York, and San Juan offices.

 

Foster Wheeler USA 1992 – 1998(Foster Wheeler is a global engineering and construction contractor and power equipment supplier, with a reputation for delivering high quality, technically advanced, reliable facilities and equipment.)

 

Technical Liaison for EDMS Group - ASiMI Vision 2000 Project

Responsible for troubleshooting and repair of Documentum software and basic hardware problems for Electronic Document Management System (EDMS) group and in-house client representatives.

·   Created department EDMS Procedure Manual used by all new employees.

·   Trained new users on Documentum and other software.

·   Supervised task force team in all aspects of design deliverables and vendor documentation and ensured compliance with ISO 9000 procedures.

·   Assisted Department Director in personnel assignments, man-hour estimates, and procedure development.

 

EDUCATION

 

1995Bachelor of Arts, English/Secondary Education

Shippensburg University, Shippensburg, PA

Graduated Cum Laude

 

1990Associates of Applied Science, Electronics Technology

Raritan Valley Community College, North Branch, NJ